Welcome and course video (3 min)

Better every day — by everyone, everywhere. Start with the video, then work through the modules in order.

What you will be able to do

• Explain the kaizen mindset and how it differs from big one-off innovation
• See waste using muda, mura, muri and the eight wastes
• Solve problems with PDCA, 5 Why, fishbone and the A3 report
• Run a suggestion system and daily kaizen that get fast results
• Plan, run and follow up a kaizen event
• Standardize, measure and assess a kaizen system the way our assessors do

How the course works

1. Module 1: The kaizen mindset · 35 min
2. Module 2: Seeing waste: muda, mura, muri · 40 min
3. Module 3: PDCA and problem solving · 55 min
4. Module 4: Suggestion systems and daily kaizen · 40 min
5. Module 5: Kaizen events (kaizen blitz) · 45 min
6. Module 6: Standardize, sustain and measure · 45 min
7. Apply: Kaizen audit self-check on your own workplace
8. Assess: final exam (20 questions from a bank of 25, pass mark 70%)
9. Practise: workplace assignment, graded by your trainer (pass 60/100)

Built on: Kaizen philosophy and tools (PDCA, 5 Why, fishbone, A3, kaizen events, standard work) and the ERP's scored Kaizen system assessment (KZ-1 to KZ-7, rated 0 to 4).